Privacy Policy

At Integrated Chiropractic, we value your trust and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

a. Personal Information

When you contact us, request an appointment, or sign up for our services, we may collect:

• Name, email address, and phone number
• Date of birth and contact preferences
• Billing or payment information (if applicable)
• Information shared in contact forms or consultations

b. Health Information (Protected Health Information – PHI)

If you are a patient, we may collect health-related data in accordance with HIPAA laws, including:

• Medical history and current health conditions
• Treatment plans and diagnostic results
• Insurance and payment information

c. Technical and Usage Data

We may automatically collect certain information through cookies, analytics, and similar technologies, such as:

• IP address and browser type
• Pages visited, time spent on pages, and referring URLs
• Device type and operating system

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Communicate with you about your care or inquiries
• Send reminders, educational materials, and special offers (with your consent)
• Process payments and insurance claims
• Maintain and improve our website, marketing, and patient experience

We do not sell, rent, or trade your information to third parties.

3. HIPAA and Patient Privacy

Integrated Chiropractic complies fully with the Health Insurance Portability and Accountability Act (HIPAA). Any medical or health information you provide is safeguarded using administrative, technical, and physical security measures. Only authorized personnel have access to your Protected Health Information (PHI), and it is used solely for your treatment, payment, and healthcare operations.

4. Data Protection and Security

We implement strong security protocols to protect your data from unauthorized access, disclosure, alteration, or destruction, including:

• Secure, HIPAA-compliant electronic systems
• Encryption of sensitive information
• Role-based access control for authorized staff only

While we take all reasonable precautions, no digital system is completely secure. You use the website at your own risk.

5. Sharing of Information

We may share your information only as necessary to:

• Coordinate care with other healthcare providers (with your consent)
• Process billing and insurance claims
• Comply with legal obligations or court orders
• Support our HIPAA-compliant digital marketing provider, Communica PRO, which operates under strict confidentiality agreements

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and measure engagement. You can disable cookies in your browser settings, but some website features may not function properly.

7. Marketing Emails and SMS Compliance

We may occasionally send newsletters, appointment reminders, or promotional offers via email or text message. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our messages. We comply with all applicable CAN-SPAM Act and Telephone Consumer Protection Act (TCPA) requirements.

8. Third-Party Links

Our website may include links to third-party sites such as CareCredit, social media, or referral partners. We are not responsible for their privacy practices or content. Please review their respective privacy policies.

9. Your Rights

As a patient or visitor, you have the right to:

• Access or request copies of your personal or health information
• Request corrections to inaccurate or incomplete data
• Withdraw consent for marketing communications
• File a complaint if you believe your HIPAA rights have been violated

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13 without parental consent.

11. Updates to This Policy

We may update this Privacy Policy periodically. The revised date at the top will reflect the latest version. Continued use of our website after updates constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact: